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Customer Engagement with Conversations
ValueFirst connects businesses with consumers over telecom and internet channels, at scale.
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Channels for a Joyful CX
Make conversations joyful. One channel at a time.
SMS
Experience unparalleled global delivery rates through a single interface and enjoy the advantages SMS.
Chat
Create a chat experience your customers know and love; and solve their problems proactively
Deliver exception email experiences with ValueFirst and leverage the email service that global brands trust for reliable inbox delivery at scale
Apple Business Chat
Connect with your consumers via iMessage for Customer Service, Support, Completing Transactions, and more
Google Business Chat
Business Messages gives brands a comprehensive business messaging solution across Android devices, and through Google Maps on iOS
Instagram API
Automate your Instagram communication to elevate your customer service and drive more sales
RCS Business Chat
Elevate your customer communications with rich, interactive experiences using RCS Business Messaging.
Voice
Streamline your business communication process with our robust solutions to engage with your customers on their preferred channel by offering a personalized journey.
Engage consumers in one-way notifications such as order & payment updates, reminders, invoices, suggestions, and authentication, or two-way conversations with Chatbots.
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The ValueFirst x Skyrocket Studios Partnership
Skyrocket Studios has partnered with Value First to provide the Philippines market with competitive rates across all of ValueFirst’s best-in-class omni channel offerings, especially in Email and SMS.
testimonials
Here's what ValueFirst's clients have to say!
“Customer experience is of utmost importance, hence we were looking for more digital avenues to engage and improve our CX. Post pandemic lockdown, when India opened up, we saw this as the perfect timing to launch WhatsApp (Bot & Chat) as a support channel and we saw a tremendous response from our customers which … increased NPS scores and also helped us cater to more customers at a faster response rate. Thanks to ValueFirst team for implementing the solution in record time and also for providing great support.”
Indranil Mukherjee
Head of Customer Experience
“Working with the ValaueFirst team was a true display of teamwork and commitment. With the help of the team, we were able to streamline our email communication and increase our deliverability rates by 99% on our promotional campaigns.”
Suresh Chettiar
Vice President
“At PepsiCo, we have always thrived to build phenomenal customer experiences through our campaigns. ValueFirst with their marketer-first approach has been incredibly supportive in our endeavors. Their ability to customize their offerings basis the geography and product makes us feel joyful.”
Harjyot Singh Arora
Executive Lead
“Freo has always been a consumer first company. With ValueFirst’s email services, we have been able to reach our customers effectively across all our campaigns. Their ability to customize solutions for marketers have really helped us build a scalable customer engagement model.”
Hitarth Saini
Head of Marketing